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BEST RATE GUARANTEE Description of guarantee If you make a reservation at our hotel through our website and find the same offer in the same hotel at a better rate within the next 24 hours, we will give you a 10% reduction on that rate. How can I take advantage of this guarantee? It's simple After you have made a reservation at our hotel through our internet site, you take note of your confirmation number. If within the following 24 hours you find a better rate for the same offer, (same hotel, dates, room category, rate conditions) on another internet site, all you have to do is to send us a mail to booking@rhr.it providing your reservation's reference number and the internet site where you've seen the better offer, the amount for the accommodation featured on that site and the room category in order to request that the Best Price Guarantee be honored. Our customer service department, after verifying the information, will confirm your reservation at the better rate, with an additional reduction of 10%.. Ensuring that your reservation was made under the best possible conditions so you can make the most of your stay with us. |